Note: This is an operating principle. I have others, like “when one is remote, all are remote”.

If you find yourself answering a question multiples times or sharing a reference multiple times, then go ahead and document it and make it link-able.

  • Personally, this might go on your domain or blog
  • Organizationally, it might go on a wiki, intranet site, shared notebook, or project documentation

Aim to make the above location as consistent as is useful.

But why?

  • helps with alignment and consistency in answer
  • fosters intentionality when the answer should change
  • (if useful) can show the history of those changes/decisions
  • serves people not in the room
  • saves you and others time